Position Code
KLT111
Role
Assistant Manager – Operations
Experience
8 to 10 years
Summary
Requirements
Education: Graduate / Engineer
Industry preference: Telecommunication, Logistics, Projects
Responsibilities
- Implementation and manage customer SLAs.
- Maintain relationship with the key stake holders of customers.
- Monitor and manage operational processes of Team Members.
- Ensure Invoice processing and payments.
- Train Team members on operational processes.
- Interact with State Managers and Head of Operations to ensure deliverables to client.
- Travel to various locations to ensure customer connect, customer satisfaction and new solutions requirement analysis.
Location
Mumbai / Pune
Compensation
As per industry standards
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Assistant Manager – Operations