Questions To Ask Before Picking a Locker Management System

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17 Sep

Questions To Ask Before Picking a Locker Management System

In the modern business world, security and efficiency are paramount. Businesses need to enhance all their management techniques when it comes to tracking and security of assets. Thus, it is a must to adopt a solution that can improve many activities, including everything from tracking to managing regulatory compliance, and even no-contact, unattended asset delivery. This is what today's business demands. For this purpose, businesses are now relying on a locker management system which is digitalised and combined with the latest technology features like the ALS IoT platform. This gives centralised management to the system, real-time visualisation of data usage, scheduled notifications, and online assignments to address your daily needs. In short, it provides added convenience to your business operations.

Key Questions to Ask Before Making a Decision

Here are seven essential questions to consider before choosing a digitalised locker management system.

1. What Are Your Security & Access Control Needs?

Before selecting a solution, clarify your required level of access control:

  • Which authentication methods are needed—OTP, biometrics, RFID, PIN, QR?
  • Do you need features like tamper detection, anti-picking, or multi-factor access?
  • Are access logs and audit trails essential for compliance or investigations?

👉 A well-designed system consolidates permissions in one place, eliminates lost/duplicate keys, and centrally controls access by user, time, and lock. This ensures bulletproof security and traceable usage—ideal for high-value or regulated environments.

2. Does It Integrate Seamlessly With Your Existing Ecosystem?

Ask integration-focused questions such as:

  • Is there API-level integration with ALS dashboards?
  • Can locker events trigger rules in other devices?
  • Does it allow remote status checks, alerts, and access control within your current portal?

👉 Smart integration eliminates data silos, unifies administration, and automates workflows—improving efficiency without fragmentation.

3. What Type of User Experience Does It Offer?

From the end-user’s perspective, ask:

  • Can lockers be reserved in advance via app or web?
  • What access methods are supported—mobile app, OTP, QR, RFID?
  • Is the interface intuitive for guests or first-time users?
  • Is the process contactless, reducing staff involvement?

👉 These features make the system easy to use, touchless, and efficient.

4. Is Real-Time Monitoring & Reporting Available?

Check the tracking and reporting capabilities:

  • Are dashboards live and remotely accessible?
  • Can alerts be sent via email/SMS?
  • Are usage logs, MIS tools, or audit reports exportable?
  • Can you track occupancy and detect locker defects?

👉 Real-time tracking ensures proactive problem-solving, better utilisation, and audit readiness.

5. How Flexible & Scalable Is the System?

Scalability questions to ask:

  • Can existing lockers be retrofitted with this system?
  • Does it support dynamic booking?
  • Can new lockers or locations be added easily?

👉 A scalable system lowers upfront costs and supports future growth without disruption.

6. What Operational & Cost Benefits Will You Gain?

To evaluate ROI, consider:

  • How much staff time is saved by eliminating manual key management?
  • Does dynamic usage reduce the total number of lockers needed?
  • Are maintenance and energy costs lower?

👉 Smart lockers can cut admin work by up to 95%, reducing errors and streamlining workflows.

7. What Support, Training & Onboarding Are Provided?

Understand the vendor’s support structure:

  • Do they provide training for admins and users (video, onsite, or documentation)?
  • Is technical support and maintenance included?

👉 Strong support ensures quick adoption, reduced downtime, and user confidence.

Benefits of Using a Digitalised Locker Management System

KritiLabs’ Digitalised Locker Management System, powered by the ALS IoT platform, offers:

  • Enhanced security & compliance – OTP, biometrics, and full audit logs.
  • Seamless ALS integration – Unified interface for complete control.
  • Friction-free user flow – Perfect for high-traffic or unmanned areas.
  • Real-time visibility & analytics – Optimises utilisation and detects issues early.
  • Scalable infrastructure – Retrofit existing lockers, expand modularly.
  • Operational savings – Fewer keys, reduced idle lockers, lower maintenance.
  • Training & support – SLA-backed rollout with user adoption programs.

👉 It also integrates with Intellilock™, SmartSeal, and E-Baton for advanced AI2oT tracking and asset management.

Conclusion

Choosing a digital locker management system isn’t just about locking and unlocking—it’s about strategic improvement. By asking these seven critical questions, you ensure the solution enhances operations, boosts security, and delivers measurable ROI.

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